Greeter Amsterdam

Greeter Amsterdam

At a glance

Job Category

Retail - Store Sales

Years of Experience

Beginners accepted

Contract Type

Limited contract

Job Schedule

Part time

Locations

Store - Amsterdam PC Hoofstraat Store - Amsterdam Bijenkorf

Legal Employer

HERMES BENELUX NORDICS NETHERLANDS BRANCH

Posting Date

02/27/2025, 09:48 AM

About the team

Hermès Benelux-Nordics is a subsidiary of Hermès International responsible for the distribution of Hermès products in Benelux and Scandinavia. The network consists of 7 stores (Brussels, Knokke, Amsterdam P.C Hooftstraat, Amsterdam Bijenkorf, Copenhagen, Stockholm and Oslo) and 1 concession (Luxembourg) as well as a regional headquarters in Brussels. The region is thus a geographical and cultural mosaic: 7 cities, 6 countries, 5 languages, 4 currencies.

Details of the job

What will your mission be? The Greeter is the customers first point of contact in the store and sets the tone for the customers experience during their journey with us. As a Greeter, your role is fundamental to start building a strong relationship with the customer by making sure each client is acknowledged properly and feel comfortable when entering our stores. What will your daily life look like?

• Be the clients first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Manage traffic inside & outside the store
• Efficiently manage main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate
• Know at any time what team members are available
• Use the proper instore tools to respond to clients
• Inform clients transparently and proactively (about traffic, animations in store, Le Monde dHermès, etc.)
• Provide unparalleled hospitality by creating a welcoming environment from the front door to the sales floor
• Approach all encounters with clients, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Maintain the welcoming area in clean and tidy condition

What will you need to be successful?

• Experience in a customer-facing retail environment preferably dealing with a diverse and demanding clientele
• Strong interpersonal skills, natural sense of curiosity
• Exquisite sense of hospitality
• Open, friendly, communicative nature
• Talent for organization and improvisation
• Capacity to maintain an overview and to keep calm in hectic situations
• Diplomacy and a solution-oriented approach
• A real sense of empathy for different types of customers and situations
• Motivation, strong work ethic and flexibility
• Quick and straightforward communication with the team
• Grooming in line with Hermès standards
• Fluent Dutch and English

What can we offer you?

• You will be part of a collective adventure, joining a dynamic team with great spirit and high standards
• You will discover a growing house with a strong and family base and responsible values
• You will have the chance to build your bespoke career path
• You will have the opportunity to bring & develop your own local client network

About Hermès

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.