Technical Account Manager, Supply (EMEA)

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the worlds largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the worlds marketers leverage OOHs unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levis, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

Out-of-Home (OOH) is the fastest growing channel in advertising. From billboards to retail media to urban panels, 98% of us see at least one OOH advertisement every week. Its a part of life. As the pioneer in OOH technology, we build solutions that help brands find their audience in the right place at the right time, on digital signage networks around the corner, or around the world.

About us:

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the worlds largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the worlds marketers leverage OOHs unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levis, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

About the role

As a Technical Account Manager on the team, you will collaborate closely with our DOOH and SaaS clients, offering these partners technical support and expertise in these growing areas of Vistars business.

What you will do

• Become an expert In Vistars supply-side products and services

• Act as the first line of support for debugging supply-side issues and provide technical support to internal teams and clients

• Lead regular calls with clients post-activation

• Lead internal and external deployments of new product features

• Identify client knowledge gaps and implement documentation or process improvements

• Implement solutions to help automate workflows

• Work with the product team to improve our product suite, processes, documentation, and internal tools

• Onboard inventory from new and existing clients to Vistars platform

• Proactively monitor integration health for existing partners

• Provide inventory guidance to Vistars DSP partners

What experience were looking for:

• 2+ years experience in ad operations for digital/online advertising and marketing

• Used to working with adservers, CMS systems, programmatic buying, etc.

• Bachelors degree, Computer Science or Engineering preferred

• Excellent communication and interpersonal skills

• Critical thinking and problem-solving skills

• Proficiency in MS Excel and data analysis

• Obsessed with making clients happy

Who you are:

• Intrinsic drive, an unwavering commitment to achieving success, and the ability to nurture a small business division within a global support structure

• Independent and self-reliant, capable of streamlining the communication with the clients

• Composed in high-stress situations and adept at communicating with individuals from diverse backgrounds

• Confident in delivering presentations on technical, product, and business solutions

What we offer:

• 25 vacation days

• Quarterly lifestyle stipend

• Pension schemeGlobal Exchange Program

• Open business culture: we facilitate teams working together in our open workspaces and sharing their own ideas and vision. Also, we share our company vision and state every month with a company update

• Be part of a fast-growing technology company where you can benefit from a steep learning curve. Be at the forefront of the programmatic revolution of DOOH

In our Amsterdam office:

• A comfortable office space with a lot of daylight, big adjustable desks, and good office chairs. Want to change your scenery every now and then? We also offer comfy sofas, community tables, and meeting rooms

• International team and more local presence in Berlin, New York, Sidney, London, Paris, Stockholm and AmsterdamLunch is provided every day with a lookout over the Amsterdam IJ water

• A motivated and fun group of colleagues who like to do drinks on Fridays, participate in pub quizzes, and look out for each other

If youre ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… well see you out there.

Recruiting fraud is a serious issue facing jobseekers. Please be aware that Vistar Media would never require personal information (such as bank account information) during the interview process. Should an employee from Vistar Media reach out to you, that communication will come from an @vistarmedia.com email address. During a typical interview process, you will have several phone, video, and/or in-person interviews with multiple Vistar Media employees before a hiring decision is made. We do not require payment from applicants for training or other costs incurred, nor do we offer compensation before hiring.

If youre ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… well see you out there.