IT Officer

Your mission

Providing ICT support

• Assists in planning and implementing changes to elements of the ICT service on the CWTL tablets;
• • Sets up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist ICT equipment, ensuring that systems are ready for use and operating correctly for CWTL events and trainings;
  • Installs new software, updates and hardware;
  • Supervises ICT related issues in the office and provides Technical ICT Support;
  • Works to give guidance to others on the ICT policy that outlines acceptable use of ICT equipment;
  • Performs basic diagnostic routines for Server & Network in the office and in the field;
  • Checks internet connectivity is maintained in the different locations where CWTL is being implemented;
  • Detects, diagnoses and resolves most PC, printer and peripheral device faults;
  • Introduces and trains staff on SharePoint;
  • Coordinates with the HR department to provide laptops, IDs and emails for CWTL staff;
  • Plans and conducts ICT training for CWTL implementing partners and WCH/CWTL staff

Your profile Necessary experience: Relevant academic background (IT, Computer Science, etc) Education level: Bachelor degree Minimum of 2 years of relevant experience in a similar position. Education field: IT, ICT. Require skills: Knowledge of program development, logistics and administration; Planning, analytical and organizational capabilities; Strong planning and organizing skills to handle many tasks with deadlines; Fluent English and Arabic; Advanced computer skills; Team player; Result focused and cost-conscious; Ability to work independently as well as cooperatively with team members;

What we offer

• Location : This role is to be based in one of the following War Child country office: Lebanon.
• Applicants must be able to travel between Beirut and Tripoli Offices.
• War Child does not offer relocation.
• Salary and benefits are in line with your residing country and contracting office, we offer local packages, local T&Cs will apply.
• Type of Contract :
• Local contract with salary and secondary labour conditions based on the in-country salary scale, local T&Cs will apply.
• Professional Development: Opportunities for capacity building and growth, both within the role and through War Childs broader network.
• Meaningful Impact: The chance to make a tangible difference in the lives of children and families affected by conflict, contributing to long-term, sustainable change.
• Equal Opportunities: War Child is an inclusive employer committed to diversity and inclusion, respecting all individuals regardless of age, gender, religion, ethnicity, nationality, or physical ability.
• Workplace Culture: War Child is dedicated to fostering a diverse, inclusive, and respectful workplace that prioritizes safety and fairness for all individuals. We strictly prohibit any form of discrimination, harassment, retaliation, or bullying within our organization.

About us

About us The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholders—including governments, educators, caregivers, and communities—to foster childrens wellbeing, education, and self-determination. War Child has a presence in 19 countries: Jordan, Lebanon, the occupied Palestinian territory, Syria, Iraq, Yemen, Afghanistan, Colombia, Burundi, DR Congo, the Central African Republic, South Sudan, Uganda, Ukraine, Germany, Sweden, The Netherlands, United Kingdom and the United States of America. Learn more about War Child and our programmes https://www.warchild.net/ Safeguarding War Child is committed to humanitarian values, standards and norms and we expect the same from job applicants. War Child is especially committed to safeguarding the children and youth we support and doesnt tolerate any form of abuse. Because we want to prevent and deter any actions that place children and youth at risk, conduct references are an important part of our recruitment procedure. As part of the selection process, War Child will request standardized references in accordance with the Inter-Agency Misconduct Disclosure Scheme and a recent Criminal Records statement. The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse. This subject is addressed in our recruitment and selection procedures.