Business/Functional Analyst - Banking (KYC)

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the worlds leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

About Cognizant Consulting for Banking & Financial Services (BFS)

Cognizant BFS Consulting is the consulting part of one of the largest vertical industry sectors within Cognizant. They work with tier 1 banking and insurance organizations globally and in the Benelux. The practice has positioned itself as a valuable and trusted partner to its clients by providing core banking consulting; end-to-end support through the value creation process by blending industry expertise with cross-industry solutions guided by transformational business and technology strategies. It actively furnishes the making of stronger business beyond and across geographies, size and representation in the market.

Business Analyst

As a Business or Functional Analyst at the BFS Consulting team, your focus will be at the interplay between business and technology, having and building a sound understanding of the business drivers and the capabilities of various technologies.

Responsibilities:

• Receives and analyzes business needs and requirements in order to guide the choice of the more suitable IT solution. Ensure that the proposed solutions meet the initial requirements while being technically feasible.
• Draws up specifications based on the requirements gathered, producing specific documentation detailing how the system should operate.
• Identifies GAPs with current processes and behaviors of IT Applications
• Act as a SPOC for new initiatives evaluation, audit activities, IT Risk.
• Functional specifications are also accompanied by specific documentation on the test cycles to be performed, designed in collaboration with QA Managers.
• Collaborate with the test team to ensure that results are aligned with requirements and that the software works as expected.
• Sharing the specifications with the technical team, consisting of developers and solution architects, to ensure that the requirements are understood and implemented correctly.
• Creates user manuals and may be involved in training end users or the support team.
• Manages variations or change requests that may arise in post-production or during development as changes to initial requirements.
• Level 2 Analysis of Production Issues to ensure whether the reported application behavior is or is not the expected.

Technical, Language and other Specialized skills:

• Required general functional analysis experience in Retail and Corporate Banking with particular focus on Projects for Small Medium enterprise.
• Strong Knowledge of Regulators and regulations required in financial industry (local and European);
• Good English (written and spoken)
• Proven analytical approach.

Required skills and experience

• 5+ years of experience in functional analysis for a software company, working on regulatory projects.
• Excellent data analysis skills.
• Strong knowledge in English.
• Strong verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors);
• Experience working with solution delivery teams utilizing agile methodologies.
• Experience working with multi-location teams, multiple business partners, and stakeholders.
• Ability to build relationships across a global organization, build trust and influence internal and external stakeholders.
• Aptitude for technology.
• Creative minded with an ability to conceive interesting ideas for new content.
• Strong risk awareness.
• Result oriented.
• Excellence in execution.

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.