Customer Care Consultant
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the RoomRaccoon with the position of Customer Care Consultant - RoomRaccoon which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Consultant - RoomRaccoon below matches your qualifications.
...
About the role:
Were on the lookout for a Dutch Customer Service Consultant who will take care of our customer base in the Benelux region (Belgium, Netherlands and Luxenberg). Your role will revolve around our product, providing exceptional customer service daily.
Your main duties and responsibilities will be - but not limited to:
- Support hoteliers by providing professional, personalised responses to their queries via email, phone, and online discussion forums.
- Deliver world class customer experience by listening to hoteliers and being responsive to their needs as well as going the extra mile to pre-empt future needs
- Assess queries and, where necessary, escalate to internal teams via pre-defined processes and channels and follow up to ensure resolution
- Working closely with our Implementations Team to ensure a seamless transition of client accounts to support.
- Acknowledge hotelier dissatisfaction and demonstrate extreme care when engaging with them with a goal to retain dissatisfied customers and turn them into promoters Retain hoteliers by understanding the situations and behaviours that indicate they want to stop using RoomRaccoon and work with internal teams to prioritise resolving their issues
About you:
- Language requirements: Dutch and English
- Has 3+ years experience in a service-oriented, technical or customer support role
- Hotel (front desk/reservations) / and or hospitality experience (advantageous)
- Excellent interpersonal skills, consistently amicable and responsive in dealing with all people, both externally and internally Technical proficiency in working on different systems (training will be provided
About us:
Are you ready to be part of something extraordinary? RoomRaccoon is a fast-growing tech company on a mission to redefine how hotels operate. We’ve even won awards for it too!
Our growing team of 110+ professionals is spread out across 5 offices worldwide, working hard to make RoomRaccoon the worlds number one hotel management system.
As Tymen van Dyl, our CEO and Founder, puts it, “Its an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission of becoming the worlds number one hotel management system.”
Perks:
- Equity
- Department incentive bonuses
- Formal Training & Development allowance
- Annual hotel allowance / experience
- Employee Referral Campaign
- Friday Drinks & Lunches
- Quarterly Office Massages
- Birthday Voucher
- End of year Voucher
Information :
- Company : RoomRaccoon
- Position : Customer Care Consultant
- Location : Breda
- Country : NL
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Consultant job info - RoomRaccoon Breda above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Consultant job info - RoomRaccoon Breda in 2025-01-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobthird.com
Post Date : 2025-01-24
Recomendations Jobs
-
2025-01-24
-
2025-01-24
-
2025-01-24
-
2025-01-24
