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Job ID: 230301

Date posted: 24/04/2024

We are seeking people, who support the Fulfilment Operations Team Leader in daily running of different parts of the fulfilment unit operations as part of the development assignment.

You have an collaborative approach and ability to build relationships. You have proven high organizational and communicational skills and ability to work in a structured way with speed and simplicity. You have proven ability to deliver the results when dealing with the unknown and adapting to changes in Fulfilment Operations as well as ability to respond to business and customer needs by providing effective solutions within the area of responsibility.

A day in your life with us

As Fulfilment Operations Coordinator you:

• Support the team both planning/leading and perform task for major areas of responsibility, picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus.
• Maintain a clean, organized and safe environment throughout the fulfilment unit. Ensure adherence and compliance of all safety requirements, Standard Operating Procedures and secure proper training across function.
• Are responsible for the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running operations.
• Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed.

Our team within Ikea

It’s hard to imagine, but IKEA started out as a small mail-order business in Älmhult, a village in the Swedish countryside. It can now be found in 63 countries offering a unique range of products. Working at IKEA means working in a world of ideas. A world that is described by our own colleagues as a workplace where everyone is welcome and you can be yourself. Where together we make a difference for the many people and the planet. But also a workplace where you determine your own career steps and where there is plenty of room for your practical creativity and ideas. And all this while working in a nice team with colleagues who are always there for you and support you when needed.

Customer Fulfilment (CFF) is a core function within Retail Operations and a fundamental part in making IKEA Omnichannel retailing a reality. We do this by developing and operating replenishment and fulfilment, end-to-end with a process-oriented organization, with radical collaboration to our colleagues within Commercial, Service office and supply partners. We deliver with a clear focus on people development and sustainable and cost-effective operations. As Fulfilment Operations coordinator you are part of CFF Unit team, and will report to the Fulfilment Operations teamleader. In everything we do - we have a customer centricity with the aim of achieving 100% Happy Customers.

At IKEA, we think its important that you can be yourself. We believe in this role you recognize yourself if you are having

• Relevant experience and proven performance in retail and/or logistics role or an University/college degree (Economics, Logistics, Supply Chain Management)
• Proven experience in utilizing technical equipment
• Proven record of applying and taking personal initiatives
• Computer skills
• Experience in planning and improving daily operations.
• Confident and clear communication in English both written and verbal

Good for our planet and for you

Whatever we are doing today, we will do a little better tomorrow. If we work together we can care for people and planet. And IKEA will take good care of you too.

• A 13th month and 8% holiday pay. These will be paid out in December and May as standard, but you can also choose to receive them monthly.
• A collective bonus scheme. This is determined annually and amounts to a maximum of 150% of your gross monthly salary.
• Travel expenses for public transport are reimbursed 100%. Do you live within a radius of 5 to 20 km from the IKEA store? Then you can also opt for a lease bicycle. Are you traveling by car? Then you will receive a travel allowance up to a maximum of 243 euros per month.
• 15% employee discount at all IKEA stores in the Netherlands.
• Various arrangements that suit your personal situation. Think of transition leave and equal (100% paid) birth leave regardless of the composition of your family. You may also exchange the public holidays applicable in the Netherlands with non-Christian holidays. And every store has a quiet/prayer room.

And much more! Curious? React and lets talk more as soon as possible!

Come and work in a world of ideas