Payments & Control Professional (Junior)

DEPT® AI

This role will play a key role within DEPT®/AI. DEPT®/AI has a single mission: to make the best work in the industry using AI to enhance everything we do. This role sits within our Global Data & AI practice, which has deep expertise in leveraging AI. The team includes data strategists, consultants, data scientists and analysts that work alongside DEPT® teams around the world across different services - from commerce, to full-funnel media, content engineering to internal operations. You will be solving some of the hardest and most challenging problems facing some of the best loved brands in the world - and doing this alongside an experienced team.

JOB PURPOSE

As a Program Manager, you are great at kicking off and running projects smoothly! You are detail-oriented but you can also think of the ‘big picture’ strategy to drive our client’s business forward, while building long-lasting client relationships. You will manage various types of projects from research & strategy, design, development, and deployment of web and software products. You are also capable of managing complex programs with multiple projects and project management resources in dynamic client environments.

KEY RESPONSIBILITIES

AI Tool Roll-Out and Oversight:

• Manage the deployment and integration of AI tools across the organization.
• Ensure tools are utilized effectively and meet the needs of various departments.

Ethics and Legal Collaboration:

• Work closely with the legal and ethics teams to ensure all AI initiatives comply with current laws and uphold our ethical standards.
• Stay informed about emerging AI regulations and ethical guidelines to preemptively adjust practices.

Driving and Organizing Local AI Taskforces and Initiatives:

• Establish and lead local AI taskforces to promote AI-driven projects and solutions.
• Facilitate cross-functional collaboration to leverage AI for operational efficiency and innovation.

Supporting AI Leadership:

• Assist AI leadership in transforming AI concepts into structured initiatives.
• Track progress and deliver updates on three key AI strategic bets.

Monitoring Industry Trends and Best Practices:

• Continuously gather credentials and monitor industry advancements to keep DEPT® at the forefront of AI applications.
• Ensure our AI solutions and case studies reflect leading-edge technology and thought leadership.

AI Training and Education:

• Develop and manage comprehensive AI training and education programs for employees at both local and global levels.
• Evaluate training outcomes to ensure proficiency in AI tools and concepts across the organization.

Innovation in AI Adoption:

• Conceive and develop new AI initiatives that drive cultural transformation and increase AI literacy and engagement within the company.
• Champion innovative practices that integrate AI seamlessly into daily operations.

Community Management:

• Oversee the management of AI-focused communication platforms, such as AI Slack channels.
• Encourage active participation and knowledge sharing among team members to foster a collaborative AI community.

WHAT WE ARE LOOKING FOR

• Relevant experience in project/program management;
• Proficiency in daily communication and engagement with high-level stakeholders and key decision-makers;
• Ability to effectively manage stakeholder expectations, address concerns, and provide regular updates on project progress and strategic initiatives;
• Comfortable navigating through ambiguous and ever-changing situations;
• Ability to work collaboratively in a global team and create an inclusive environment with people at all levels of an organization;
• Familiarity with AI concepts, tools, and technologies;
• Excellent planning and organizational skills with a strong focus on delivering results;
• Being directly available to start working in the United Kingdom or the Netherlands;
• Working proficiency of English.

WE OFFER

• Great benefits that vary based on the country from which you choose to apply. Feel free to ask about the specific benefits available in your location.
• A reputation for doing good. DEPT® has been named a Great Place To Work in 2023 and has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.