Day/Night Receptionist | Fulltime | NH Groningen

NH Groningen is located next to the hospital and within 5 minutes walking distance to the "Grote Markt". Besides the leisure guest who wants to discover the city and surroundings, we also welcome business guests, but what makes our hotel unique is that we also welcome guests or their family who need to be in the hospital across the street.

Are you independent, do you get a kick out of pampering our guests, and do you like to work in a great team? Then you are a perfect fit for us! New colleagues are welcomed instantly, and commonly our students continue to work with us after their internship and grow within the company.

"We have a good atmosphere in the team, which makes working int the hotel very nice!". - Kristel, Receptionist

What’s in it for you?

• Free online & offline training organized by our own University.
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experiences starting from Horeca CLA scale 5.

Whats in it for us?

• Helping guests puts a big smile on your face. The always a pleasure mentality is second nature for you, and you are happy go the extra mile for our guests;
• You know how to prioritize and keep your cool during busy moments;
• You are a Natural Host. Experience and a relevant education are useful, but is not the most important for us;
• You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
• You are interested in computers and enjoy learning new systems.

A day in the life of a Day/Night Receptionist
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked todays arrivals and communicated special details to the Desk Manager and other departments
10:00 Between phone calls, you handle incoming emails and work your way through the morning rush.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!

Are you the one we are looking for? !

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.