Senior Adobe AEP and AJO Consultant

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

Are you passionate about delivering personalized and omnichannel customer experiences? Do you have expertise in Adobe Experience Platform and Adobe Journey Optimizer? If so, we have an exciting opportunity for you!

We are looking for a senior Adobe Experience Platform and Adobe Journey Optimizer consultant to join our team and help us implement and optimize Adobes cutting-edge solutions for our clients.

Key Responsibilities:

• Provide technical implementation expertise and recommendations on solution architecture on AEP, RT-CDP, and AJO;
• Designing, configuring, and deploying AEP and AJO solutions based on client requirements and best practices;
• Implement data ingestion from various sources using APIs, Experience Data Model (XDM), schemas, and mappers;
• Implement Journey Optimizer features such as journey orchestration, triggers, automations, actions, messages, and offers;
• Integrating AEP and AJO with other Adobe and third-party applications and data sources;
• Providing technical guidance, training, and support to clients and internal teams on AEP and AJO features and functionalities;
• Creating and managing journeys, campaigns, landing pages, assets, and reports in AJO;
• Evaluate new product features, conduct POC’s and help evaluate how they can be used to drive use cases;
• Mentor junior members of the team.

• In-depth knowledge of and experience with implementing Adobe Experience Platform and Adobe Journey Optimizer;
• Hands-on experience with Adobe Experience Platform, RT-CDP and AJO;
• Extensive experience in Martech;
• Strong skills in SQL, JavaScript, HTML, CSS, and REST APIs;
• Strong knowledge of data management, customer profiles, decisioning, personalization, and journey orchestration;
• Excellent communication, presentation, and problem-solving skills;
• Adobe Experience Platform and Adobe Journey Optimizer certifications are a plus.

We offer a competitive salary and secondary employment conditions. In addition to that, we offer a culture of innovation and radical collaboration, a great place to work with focus on the well-being of our people. We enjoy hybrid ways of working, additional well being and social impact days, as well as flexible public holidays. We are a certified Great Place to Work.

Our commitment to Diversity & Inclusion

Merkle is an equal opportunity employer. We strive for an inclusive and safe workplace with equitable opportunities and treatment for all, where everyone is empowered to speak out. We are committed to inclusivity and fairness in all aspects of our policies, practices, and daily operations. We do not discriminate based on age, ethnicity, gender, nationality, religion or beliefs, sexual orientation, (dis/)ability, appearance or (socio-economic) position, and encourage candidates from all backgrounds and identities to apply.

We put our people at the center, creating space for growth, understanding, and learning so they can thrive. We foster an inclusive culture that values the unique strengths, perspectives, and experiences of each employee, in which diversity is valued in both our employees and our ideas. We believe that our diverse backgrounds contribute to the strength of our teams, enhancing our ability to make informed decisions, foster innovation, and achieve better business outcomes for our clients.

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