Content Moderator - Italian speaker - Amsterdam

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikToks purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. Thats how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. Our Content Moderators review [x videos per unit of time] on these topics in continuous succession during each shift. This is a full-time role based in Amsterdam, the Netherlands.

What will I be doing?

• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities(Italian market).
• You will improve the content management strategy for short video platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Qualifications
What should I bring with me?

• You are a fast learner and a good communicator and can speak, read and write fluently in Italian (Any second language is a nice to have).
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the ability to work differing work rotations/shifts as required.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Experience in a BPO / call center/customer service environment is a plus.
• You need to be flexible about working hybrid.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employees journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Equal Opportunity
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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