Backline CS Employee

Full-time: 38 hours per week

Action is one of the fastest-growing retailers in Europe. We operate around 2,600 stores, are active in 12 countries, and opened more than 300 stores last year. To continue our success and support our stores, we operate an extensive DC network consisting of 14 Distribution Centres in 6 countries, container hubs, X-docs, and several other logistics functions. The DC network will grow in line with store expansion, resulting in 1-2 new DCs each year, starting operations in new countries annually. The DC network also needs to handle the assortment planned for our stores.

In this dynamic, international, and fast-growing network, we need to ensure our logistics are compliant with internal policies and external regulatory complexities. This is the playing field of the Logistics Compliance Manager. Excited? Then keep reading!

Your Daily Actions

As our Logistics Compliance Manager, youll ensure that our Supply Chain Operations (both DCs and Transport) and Logistics Expansion (new DCs and countries) meet all relevant regulations and corporate policies. Here’s how you’ll make an impact:

• Identify and manage requirements related to health and safety, environment, fire protection, dangerous goods, permits, insurance, and waste. Implement and monitor compliance standards across our logistics operations.
• Work with teams to establish specifications for buildings, MHE, storage, racking, and trucks that meet compliance needs efficiently and innovatively.
• Support logistics operations with training, education, and monitoring processes to maintain high compliance levels.
• Identify and address compliance gaps and potential improvements before they become issues. Implement necessary changes swiftly.
• Stay ahead of regulatory changes, act as the go-to person for compliance questions, advise stakeholders, and contribute your expertise to projects.
• Manage audits, inspections, and mandatory reports. Support operations in interactions with authorities and ensure all necessary permits are up-to-date.
• Select, contract, and manage compliance partners. Engage intensively with stakeholders across various departments, including procurement, finance, and legal.
• Engage in permitting processes for new logistics activities, ensuring all permits are current and compliant.

In this dynamic role, youll report directly to the Group Facility Manager and translate customer demands into optimal compliance support for logistics operations. The Group Facility team (15 colleagues) focuses on managing buildings, utilities, equipment, and related services for supply chain operations and expansion.

This is You

You’re a compliance specialist with a strong background in logistics operations or retail. You work well independently and thrive under pressure. You have:

• Bachelor’s degree in Facility Management, Logistics, Supply Chain Management, or a related field
• 10+ years of experience in retail/logistics, including international work experience
• Expertise in managing permits and compliance with national authorities across multiple countries
• Proven track record in handling compliance issues and changes in complex environments
• Up-to-date knowledge of compliance management systems (environment, health, and safety)
• Fluency in English (additional languages are a plus) and willingness to travel (25% of the time)
• Strong organisational and problem-solving skills, a customer-oriented mindset, and the ability to work in diverse, international environments
  

What We Offer

Expect surprisingly more! From our International Headquarters in Zwaagdijk-Oost, based in the Netherlands, you’ll impact all of Europe. With over 2,500 stores in 12 countries and millions of happy customers, our growth means endless opportunities for you. Whether it’s a new role, an exciting project, or new skills, your career can thrive here. Our values—customer focus, teamwork, simplicity, discipline, cost-consciousness, and respect—are truly lived.

We also offer:

• A market-based salary based on a 38-hour work week
• An annual bonus based on company performance
• 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
• A temporary contract with the intention of offering a permanent contract long-term
• Flexible working hours and the possibility of working up to 40% from home
• A 15% staff discount on Action purchases
• A solid pension scheme, collective health insurance, and travel expense coverage
  

How We Contribute to Society

Discover the real Action behind the scenes! We’re committed to making a positive impact on society and the environment. We sponsor over 2,000 children worldwide through SOS Children’s Village, our team boasts 124 nationalities reflecting our diverse customer base, 70% of our wood products and 86% of our cotton are sourced sustainably, and more than half of our stores use energy-efficient LED lighting. Curious about our other initiatives? Join us and see for yourself!

Interested?

We’re proud to be an inclusive employer and invite anyone who sees themselves in this role to apply. Ready to take action? Respond to this vacancy now!

What Happens Next

• Our recruiter will review your application and get back to you promptly.
• We’ll invite you for a first interview.
• If you progress, you’ll complete an online assessment.
• Next, you’ll have a second interview to discuss your assessment.
• If we’re a great match, welcome aboard as our new colleague!

Throughout the process, your recruiter will be your main point of contact, ready to answer any questions you may have.