Cluster General Manager

WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?

JOIN US AS A CLUSTER GENERAL MANAGER IN HOLIDAY INN EXPRESS AMSTERDAM NORTH RIVERSIDE AND HOLIDAY INN EXPRESS ALMERE

ABOUT ODYSSEY

Odyssey Hotel Group is a leading white-label hotel operator in Europe and the driving force behind renowned global hospitality brands. We collaborate with esteemed partners such as Marriott, IHG, and Accor to craft exceptional properties spanning a diverse range of brands, from the cosy Holiday Express to the prestigious Autograph Collection by Marriott. With a dedicated team of over 700 professionals and the strong support of ActivumSG as our major shareholder, we are committed to forging unforgettable narratives through our unwavering passion for distinctive, locally inspired hotel design and meticulous attention to detail. At the heart of our philosophy lies a culture of empowerment and enablement, allowing our teams to become true masters of the art of hospitality. At Odyssey, our story intertwines with yours, creating a harmonious tapestry of shared memories and cherished moments.

ODYSSEY CULTURE

You’ll be joining a fast-moving, ambitious, and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves with a collaborative mindset.

ABOUT HOLIDAY INN EXPRESS

At Holiday Inn Express® hotels we keep it simple and smart. As IHGs biggest hotel brand, we’re first choice for the increasing number of travellers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most.

We believe travel should be without hassle and complication. But we also believe travel should have more to offer, such as faster check-in and everything needed for a great stay within arms’ reach.

THE POSITION

As the Cluster General Manager at the Holiday Inn Express Amsterdam North Riverside and Holiday Inn Express Almere, you will play a pivotal role in shaping the future of our establishment. We are seeking a dynamic, hands-on leader with a strong background in Hotel Management to drive our hotel to new heights. The ideal candidate is a visionary innovator who can inspire and motivate our team to deliver exceptional guest experiences.

YOUR KEY RESPONSIBILITIES

• Mastering Customer Service and Food and Beverage and Your Extensive Hotel Management knowledge will be the cornerstone of our hospitality excellence. Youll implement a service strategy that delivers unforgettable stays in our state-of-the-art rooms.
• Leading by Example (Hands-On): Your leadership style isnt confined to an office; its out on the floor, and at the front desk. Youll be a hands-on leader, setting the standard for dedication and hard work throughout our team.
• Captain of Guest Comfort (Hotel Leader): Youll lead our hotel, ensuring that each guests stay is a masterpiece of comfort and luxury. Your attention to detail will set new standards of excellence.
• Innovation Catalyst (Innovator): Your role isnt just about managing; its about innovating. Youll pioneer new approaches, technologies, and ideas that keep us at the forefront of the industry, setting trends rather than following them.
• Beacon of Inspiration (Inspirational): Picture yourself as the guiding light that inspires our team. Your leadership will not only steer us toward greatness but also motivate each member to reach for their full potential, creating a culture of continuous improvement.
• Crafting Memorable Stories (Creative): Your canvas extends beyond the stay; it encompasses our entire hotel experience. Youll infuse creativity into every aspect, transforming clues into memorable stories for our guests.
• Fuelling Team Passion (Motivator): Youll be the driving force behind our teams passion. By fostering a culture of growth, empowerment, and recognition, youll motivate each member to deliver their best, day after day.
• Local Legend (Local Personality, Local Expert): Youll become a revered local personality and an indispensable local expert. Your deep connection to the community will ensure that we are the go-to destination for those seeking exceptional Customer experiences, both residents and visitors alike.

WHAT YOU’LL BRING

• Demonstrated success as a General Manager or in a similar leadership position in the hospitality industry, ideally in one of the IHG brands.
• Proven financial expertise, consistently surpassing financial objectives.
• Hands-on approach and a willingness to work closely with the team to ensure outstanding operational performance.
• Forward-thinking mindset, adept at identifying opportunities to elevate the guest experience.
• Outstanding leadership abilities, adept at mentoring and coaching, cultivating a positive and collaborative team environment.
• Experience in cluster management is advantageous.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a steadfast commitment to delivering the highest level of quality.
Thrives in a fast-paced, dynamic environment.

WHY THIS ROLE AT ODYSSEY?

By joining through Odyssey, you will gain the advantage of being empowered to unleash your full potential. We believe in growth, both individually and collectively. This means that you will have the opportunity to expand your horizons and explore other brands and our headquarters. Together, we embark on a journey of growth.

• A competitive salary that aligns with the market standards.
• Employee discount privileges for you and your family at over 8000 hotels.
• Strong emphasis on personal development, with opportunities to advance within our diverse hotel brands and our headquarters. Regular updates on internal vacancies and the freedom to apply for them.
• Encouragement for your ideas and creativity, recognizing the value of your vision.
• Working in beautifully designed locations across all our hotels.
• Generous meal discounts available during your shifts.
• Thriving in a dynamic work environment where each day brings new experiences.
• A culture that fosters strong friendships among colleagues.
• Engagement in diverse tasks and projects, promoting inclusivity and involvement.

INTERESTED?

Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible.

We look forward receiving your application!