Audicien (Traineeship) bij Beter Horen Amsterdam

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Position Title: Associate Director of Account Services Salary Range: $96,744.88 - $135,442.83 Job Description Summary: This position provides leadership, management, financial accountability, strategy execution, coordination, and evaluation of implementation services for solutions in account services. Job Description: Essential Duties and Responsibilities 1.Assist the Director in managing the Account Services team to achieve P&L (Revenue and Margin) goals.
  • Manage activities of assigned team members to achieve the P&L goals for the business unit.
  • Lead the development of annual plans for account services to support the go-to-market strategy that leverages the Agency Channel to drive Revenue and Margin.
  • Develop Revenue and Margin (expense) budgets for account services to achieve assigned Revenue and Margin goals.
2. Manage the activities of assigned team members in assigned unit.
  • Assist with leading the team by delegating authority to team members to conduct daily operations while providing oversight to ensure that the unit operates according to the Cooperative Purchasing Program Document and other Solution Program Documents and complies with all compliance and regulatory requirements.
  • Manage the activities of assigned account services. This includes:
  • Adheres to account structure, validation, and conversion process.
  • Assists the director with the processes of managing electronic chat communications, marketing communications, and interactions on the web in coordination with other teams.
  • Ensuring that we deliver high-touch support and meet service quality and timing goals for all inquiries.
  • Assists in the development of call and response cards to assist in the effectiveness of staff delivery.
  • Develop and implement strategies to maintain data and account integrity within Sourcewell systems.
  • Developing Account Plans and conducting regular meetings with accounts to drive revenue.
  • Actively participate in client experience mapping and related improvement projects.
  • Manages reports and insights that analyze CRM data.
  • Recommend and implement changes to processes and procedures.
  • Lead processes to ensure that the team works collaboratively with other teams.
  • Lead training programs to ensure that the team follows best practices for engaging, developing, and growing accounts.
3. Manage assigned business unit team members.
  • Supervise, develop, train, and mentor assigned staff.
  • Provide direction and actionable goals to ensure that the team understands how their performance impacts department, division, and organizational strategies and goals.
  • Work with the Director of Account Services to identify staffing needs and ensure that the business unit has an appropriate headcount to support growth plans.
  • Manage hiring, training, and onboarding processes and ensure that these are consistent with those followed by the Government Accounts team.
  • Manage efforts to support and advance Sourcewell’s culture and values.
  • Pattern our values of Seek, Empower, and Impact to your direct reports and the entire Cooperative purchasing team.
  • Develop and lead your team to become open, transparent, innovative, and collaborative with the Sourcewell team and external partners.
4.Represent Sourcewell, Cooperative Purchasing, and Participating Agency concerns.
  • Represent Cooperative Purchasing at internal events, board meetings, and retreats.
  • Attend and present at conferences, trade shows, supplier meetings, client meetings, and other public events.
5.Other duties as assigned. Additional Job Description: Required Qualifications
  • Bachelor’s degree in a related field of study AND five (5) years of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience, OR
  • A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of nine (9) years.
  • Five (5) years of public speaking and/or sales presentation experience
  • Business process and operational knowledge in sales, customer service, supply chain, and/or procurement
  • Strong communication, problem-solving, and organizational skills
  • Five (5) years of customer relationship management experience
Preferred Qualifications
  • Masters Degree in a related field of study
  • Seven (7) years of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience
  • Six (6) years of public speaking or sales presentation experience
  • Six (6) or more years of business process and operational knowledge in sales, customer service, supply chain, and/or procurement
  • Six (6) years of account management experience
Position open until filled. Salary Range:
  • Grade 14, $96,744.88 - $135,4442.83 per fiscal year, commensurate with experience. PERA position.
First review of applications will take place May 10th. If interested, please submit your application prior to this date to be considered. Location:
  • Applicants should be located within the state of Minnesota and be able to commute to the office for meetings and support, as this position is somewhat hybrid.
  • On occasion may be expected to attend meetings or trainings at Sourcewells headquarters in Staples, MN, advance notice would be given to team member.
*Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. * Sourcewell exists to empower community success. We stand with our partners in government and education striving to recognize and honor the differences in each of our community members. We are committed to removing barriers to equity. Values
  • Seek. Be curious.
  • Empower. Be accountable and liberate others.
  • Impact. Be a difference maker
Full Time/Part Time: Full time Position Type: Regular Scheduled Hours: 40

Information :

  • Company : Sourcewell
  • Position : Audicien (Traineeship) bij Beter Horen Amsterdam
  • Location : Limburg
  • Country : NL

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Post Date : 2025-01-24